Account & Personal Data Deletion
Last updated: 07 October 2026
How to request deletion
Send a request from your registered email to theroyalgolds@gmail.com with the subject Account Deletion Request, or use the Contact / Smart Concierge enquiry form while signed in. Include the phone number or email linked to your account so we can verify ownership.
What is deleted
After identity verification and subject to mandatory legal retention, we will delete or anonymise account profile information, saved addresses, optional support profile data and other data that is no longer required for the purposes described in our Privacy Policy.
What may be retained
Invoices, payment references, tax/accounting records, fraud-prevention records, warranty or dispute records may need to be retained for the period required by applicable law or legitimate legal obligations. Where possible, retained records are separated from active marketing use.
